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There are mistakes in the bank file generated.

1. Firstly identify the mistakes. If the preceding zeroes are missing, the original file was opened in excel.

2. Try re-downloading and opening the file in notepad.

3. If the values are still incorrect, you will have to update the bank information for the respective staff under ePayroll> Payroll Admin > Employee Information page.

4. After updating the necessary information, proceed to regenerate the bank file.

Related Links:
How to edit staff’s information (particulars/ pay details)
How to generate file for Bank Submission?

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