eLeave
Getting Started
- JustLogin eLeave Mobile App Video User Guide
- JustLogin eLeave Video User Guide
- Why am I not receiving any email notifications of newly approved leaves for my external calendar?
- What happens if someone applies leave when his or her balance is 0?
- In eAdmin, I see many different roles that I can assign for eLeave. What are the differences?
- Explain the different calendar sharing options in Leave Setup.
AO/RO Admin
- What happens if I change an AO/RO when there are still pending leaves for their approval/recommendation?
- How am I able to set a staff from the main company as the approving officer for a branch company? (different accounts)
- How do I pre-define/change Approving Officer/Recommending Officer?
- User is not able to see AO/RO tab after super admin has delegated.
- Can i add user to a AO/RO all together in one go?
Leave Applications
- I would like to check for a status of an employee’s leave application. Where can I do that?
- I want to mark a few dates for some events so that nobody can apply leave, where can I do it?
- Remarks were written but this is not shown the in the remarks column in the approving officer tab, why is that so?
- My employee encountered this error ‘JavaScript Fail to load.Please Open browser and try again!’ when he tried to apply his annual brought forward leave. Why is that so?
- How can I apply Block leave for a department in my company?
- Will employees receive notifications for block leaves which I applied for them?
Childcare / Maternity / Paternity Leave
- My employees are not able to see the child care leave types when they apply leave. What should be done?
- What is the difference between child care, Enhanced and Extended child care leave?
- For new staff and leaving staff, is childcare prorated for them?
- What is the difference between maternity leave and extended maternity leave? Who are entitled to those types of leaves?
- If child turn 7 this year, will the staff still be entitled to 6 days of childcare leave?
- Our staff wants to apply paternity leave but cannot view it in the Leave type drop down. How can I add it?
Leave Cancellation
Leave Balance
- I see no leave balance for all my employees this year. What could be the problem?
- My balance for an employee shows decimal places. He joined in the middle of the year; will he get the full entitlement for his annual leave? My entitlement settings are based on years of service.
- A staff was promoted and thereby the leave entitlement changed from 15 days to 20 days. How can I change the Leave Entitlement and Leave Balance?
- Do Pending leaves count towards current balance of the users?
- I have a staff who has resigned. How can I check the balance for the staff?
- My LBF is shown as 0 under My Leave for Annual leave. But I do have have leave brought forward from previous year
Leave Balance Transfer
- I did not manage to do the leave balance transfer before 1st Can I still do it now?
- I want to extend the expiry date for the annual brought forward leave for only a few employees. How do I do it?
- I want to edit the expiry date for the annual brought forward leave for all my employees. How do I do it?
- My company leave policy is not to bring forward previous years’ leaves. Do I still need to carry out a leave balance transfer?
- My staff has already applied for next year’s leave, and the leave has been approved. Can I do a leave balance transfer and will the system automatically calculate the balance?
- What are the steps to do the Leave Balance transfer to the next year?
Holidays
- A public holiday falls on Saturday. I do not want the following Monday to be an off day but would rather credit one day off for my employees. How do I do that?
- I want to add/edit some public holidays. What should I do?
- A public holiday falls on a non-working day. How can I change it such that my employees can plan their leaves accordingly?
- The system is counting weekends/Public holidays when staff applied for leave? How can I rectify this?
- My staff are unable to apply for leave next year. The system gives the error message 'Public holidays not yet setup'.
Adjustments
- My company’s leave policy is based on proration. One of my employees recently got promoted. How do I change his leave entitlement after the promotion? Will his future leave be prorated based on the new leave entitlement?
- What should I do if employees are given time off on holiday eve e.g. CNY eve or Xmas eve?
- I wanted to make an adjustment for a staff for off-in-lieu leave, but accidentally it went for annual leave. I want to change it to off-in-lieu now as its showing an additional 1 for annual leave balance. What do I do?
- How do I do Leave Encashment if I have both eLeave and ePayroll?
Leave Reports
- I Am Using Internet Explorer. When I try to print reports in through ‘Leave Query’, the screen shown in the pop-up is blank. How should I resolve this?
- My company’s leave policy is based on proration. However, when I download the leave balance report, the Earned Leave column is blank. What could be the problem?
- My leave report I ran and printed last month does not reflect some pending leaves in that month. What could be the issue?
- How can I generate a Leave report for a staff with all the leave types?
- What is the Special Report used for?
- How can I generate the Leave Balance report for all staff.